Frequently Asked Questions
Welcome to our frequently asked questions section! Here, you can find answers to the most common questions about IPD.
IPD manufactures and distributes after-market engine parts in commercial on-highway, construction, energy, gas, mining, and marine sectors around the globe.
IPD (Industrial Parts Depot, LLC) is a global supplier of high-quality aftermarket engine parts for commercial and industrial sectors, established in 1955.
IPD parts are backed by almost 70 years of experience, industry-leading in innovation and engineering, and our company is ISO 9001:2015 certified.
Contact IPD customer service or fill out our form here for dealer requirements and procedures.
Yes, you can mix IPD parts with OE parts. IPD parts are designed to be compatible with OE specifications, ensuring proper fit and function.
IPD provides parts for Caterpillar, Cummins, Waukesha, Detroit Diesel, and Mercedes Truck engines.
IPD offers IPDSteel® pistons, cylinder liners, valvetrain repair parts, bearings, gasket sets, seals, and rebuild kits.
IPD serves customers in Europe, the Middle East, Southeast Asia, Africa Australia, and the United States. We also cater to the entire Americas, including Mexico, Canada, and Latin America, as well as all of Asia.
IPD serves the On-Highway, Construction & Mining, Power Generation, Natural Gas, Drilling, Marine, and Railway industries.
IPD is distinguished by its extensive warehouse space, knowledgeable customer service representatives, IPD-branded products, modern inventory management systems, and IPD Web Store online portal. Our commitment to service excellence includes robust sales, marketing, and business support, comprehensive technical and warranty support, and a user-friendly IPD Web Store™ online catalog & ordering system. Additionally, IPD boasts global operations and distribution capabilities, extensive parts and market coverage, and advanced engineering practices including quality assurance, quality engineering, and quality manufacturing. Our precision manufacturing is characterized by expert configuration, high-quality & innovative parts, innovative designs, and reliable performance, ensuring high quality and innovation.
IPD is an ISO 9001:2015 certified company, demonstrating a commitment to quality and continuous improvement.
IPD is headquartered in Carson, California, with offices and distribution centers in the United States, Europe, the Middle East, and Australia.
Yes, IPD offers comprehensive warranty coverage on its products. Warranty policies and procedures can be accessed here.