When it comes to support and service, IPD has you covered with over 75,000 square feet of warehouse space in the United States and locations serving Europe, Middle East, Asia, Africa and Australia.
Our service team has over 30 years of technical expertise and has created videos and written articles on all things engine parts, all of which are available online in our Technical Corner.
“We started working with IPD three years ago and our customers now recognize IPD as the premier spare parts brand. It’s a good feeling when you have high quality parts in the range IPD provides for your customers.”
Grand Tech Service
Kazakhstan“IPD stands behind what they say they stand behind. With IPD you’re not only getting quality parts but quality service!”
Sealy Truck and Equipment
Texas“We are very happy and glad that we are IPD dealers because of the services and the products that IPD supplies for us.”
HESCO Manager
Amman, Jordan“We just want to let you guys know how happy we are to be on the IPD team and how proud we are to fly the flag high. Everyone on our team matters.”
On Track Kuntz
Alberta, Canada“Most people look at parts as just parts. I however look at IPD as a brand. A brand that I am proud to represent.”
HD Performance
West Virginia“Most of the time the reason that I’m using IPD is because they’re offering a product that I can’t even get from the OEM. This engine is a good example. So I’ve got the new raised edge liners in this engine and that’s something I can’t even get from CAT OEM and also these are one-piece steel pistons for 14.6 liters C15. Caterpillar doesn’t even offer one-piece steel pistons for 14.6, 30.6, or C15’s. So it has nothing to do with saving money, it’s more about the product itself. I’ll take a one-piece steel piston and a higher horsepower application over a two-piece steel (inaudible) anyday. That’s why I’m using IPD Parts.”
IPD Customer and Social Media Influencer
Dexter, Missouri“We have used a ton of IPD products over the last 30 years and have been extremely satisfied and even more than that, really happy about the price.”
Reliable Engine Service
Amelia, Louisiana“Your company has been great to work with. Getting parts for 12 mechanics at once can be challenging but you folks always make it quick and easy to get what we need and that is much appreciated.”
Greensfork Alignment Service
Centerville, IN“I couldn’t be happier with my recent purchase! The communication was top-notch throughout the process, and my order arrived incredibly quickly. The packaging was secure and professional, ensuring everything arrived in perfect condition. The spare parts themselves are of exceptional quality, and the shipping costs were surprisingly low. Overall, the service exceeded my expectations in every way!”
Mass Machinery
Malaysia“I’ve been working with IPD Parts for a long time, and I can confidently say that issues with their products are extremely rare. Whenever someone calls saying they have a problem with an IPD part, my first thought is usually that the issue is more likely due to an installation error rather than a product defect. IPD’s quality is top-notch, and I trust them completely.”
Tilly’s Crawler Parts Pty Ltd
Australia
