IPD Testimonials
 
 

IPD would like to share testimonials from customers gathered from various sources that might help you to consider IPD parts for your engine parts servicing requirements.

ISO9001/2008 Customer Service Survey Testimonials

IPD Customer Service

“The customer care and servicing work great.”

“very knowledgeable order desk people”

“The customer service individuals are great”

"Thank you for the excellent customer service and help"

IPD Quality & Performance

“...good coverage, good products and “We are very happy with IPD, they have good coverage, good products and we can make better margins than OEM”
“Compared to the chinese aftermarket spares, our [IPD] product is far better... able to give Caterpillar customers a warranty period as good as or better than Cat”
“Overall, I would put IPD parts ahead of any other aftermarket brand.”
“In parts aftermarket IPD is the best quality and presentation”
“The quality is very good”
“...IPD gasket kits are the best”
“We carry different jobber brands of CAT and I find IPD is the best”

IPD Innovation

“Kits are excellent, crevice seal liners genius, 123 gaskets sets brilliant, packaging sets the standard and valves and guides surpassed even the OEM. “
“Generally, always ahead of the curve as far as new product offerings in the aftermarket world”
“...selling IPD since the early 90's & IPD has done an excellent Job of doing better than the OEM”
“tech support is good”

IPD CUSTOMER - DIRECT TESTIMONIALS

IPD SUPPORT

“Sometimes getting detailed engine information is difficult, even for experienced parts resellers…We occasionally service Caterpillar engines that are so old that it is difficult to get parts information from on-line resources…It is really helpful that we can rely on our longtime aftermarket suppliers to provide that information, such as parts and applications data via theIPDNet database, and failure analysis assistance such as from IPD Technical Bulletins and Technical Series videos.”
Machine Shop, 3-10 years working with IPD, North America

IPD VALVETRAIN FOR SPARK-IGNITED GAS ENGINES

“...using IPD valve train parts since 2006 in 3500 series gas engines... experienced no Warranty issues, only cost & efficiency savings for the end-user... I recommend the IPD 3500 valve train components.”
- Parts Distributor, 3-10 years working with IPD, Europe

IPD ENGINE PARTS

“... IPD engine parts far exceeded the requirements we expected...excellent results with pistons, induction hardened liners, and grooved rod bearings, getting in some cases over 40,000 hours without any problems...service and support we get is excellent.”
- Drilling Company, 10+ years working with IPD, Western Asia

IPD ENGINE PARTS

“... IPD engine parts are performing excellently, and have met our expectations. We certify that IPD parts have contributed substantially in our cost reduction of maintenance and repair.”
- General Contracting Company, 10+ years working with IPD, Western Asia

IPD ENGINE PARTS

“... using IPD products [since 1999], and have been very satisfied with the quality...availability and prompt delivery of almost all parts needed to rebuild our Detroit Diesel , Caterpillar and Cummins Engines.”
- Trading & Contracting Company, 10+ years working with IPD, Western Asia

IPD ENGINE PARTS

“...using IPD parts for 10+ years... they have far exceeded the requirements we have expected of them... getting in some cases over 40,000 hours without any problems... service and support we get is excellent, and we are happy to continue to work with IPD.”
- Heavy Equipment Maintenance & Trading Company, 10+ years working with IPD, Southwest Asia

IPD ENGINE PARTS

“[We] are dedicated to the natural gas and diesel markets...since 1996, we have distributed IPD parts for Caterpillar engines...in our industry it is of high importance to obtain quality, service and cost savings... we recommend to IPD high quality Caterpillar engine parts.”
- Turbocharger Sales & Repair Company, 10+ years working with IPD, South America

IPD ENGINE PARTS

“...using IPD gas engine parts for Caterpillar and Waukesha overhauls... we have been very pleased with IPD quality, service and support... we can visually see quality in both the parts and packaging. We critically measure parts before we install them, and we can confirm that IPD parts have excellent specifications comparable to OE parts.”
- Mechanical Services & Machine Shop, 10+ years working with IPD, North America

IPD TURBOCHARGING SYSTEMS

“Thank you for the excellent customer service and help. I enjoy doing business with you...”
- Truck Parts & Service Company, Midwest USA

SOURCE: TRUCKER'S REPORT WEBSITE

“...the IPD liners are better than Cat...I have used their injectors as well and I am very pleased...”
- Robsredford, Light Load Member

“...take a look into IPD’s “Crevice Seal” liners and you can see the aftermarket advantage.”
- Pullingtrucker, Road Train Member

“...I've used them several times and I love them...the oil pan gaskets are one piece instead of the puzzle type of Cat... and they're considerably cheaper and new, not refurbished OEM.”
- Puncher, Medium Load Member

“I ordered 6 IPD injectors for my C-15...and this engine has never ran better.”
- CatPower15, 22 year trucker out of Siler City, NC

“I've sold lots of IPD in-frame kits both overseas & domestic...never had a problem.”
- BigPerm, Light Load Member

SOURCE: HEAVY EQUIPMENT FORUMS .COM WEBSITE

“...IPD engine parts to me are as good as if not better than OEM items... I think [they are] the best engine parts you can buy, I have used IPD pistons and liners on CAT Cummins and Detroit engines, and found them always made to the tightest limits...this is easy to spot when fitting cylinder liners into a counterbore style block. I have...fitted a piston and liner set into a CAT D342 engine, [and] I know they will outlast CAT parts...they just make top quality Engine components...”
- Tctractors, Senior Member

“...a friend of mine who's opinions I trust used nothing but IPD parts in all his engine rebuilds. That included everything up to and including 3500 engines...”
- Nige, Senior Member

SOURCE: THE DIESEL GARAGE.COM WEBSITE

“...Have used quite a few IPD kits, and no problems...”
- PGM, Fleet Owner

 
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Phone: 310-530-1900 | Fax: 310-530-6162
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