ANNOUNCES NEW WEB SITE FEATURES:
1) Technical support email Hot Line:
Now available for Authorized IPD Distributors is a quick new
way to contact the IPD Technical and Customer Support Group
with any questions or problems you may have that are technical
in nature. Access to this feature is behind the "Distributor
Only" Button on the IPD web page. After entering your
password, click on the Technical Support button
2) Warranty Submission: Also
previously announced is the new On-Line Warranty Submission
form. You can get a quick reply on how to proceed with an IPD
warranty claim by placing your mouse over the "Distributor Only" Button
and selecting Warranty Submission.
3) Return Goods Authorization:
IPD Distributors that need to return products can now request
an RGA number on line at the IPD web page by placing your mouse
over the "Distributor Only" Button and selecting
Return Goods Authorization. The request will be received at
your designated IPD Warehouse for review. A copy of the IPD
Return Goods Policy and requirements is also available on the
Services Page under the Distributor Only button.
Please see our web page at www.ipdparts.com for more details.
IPD EXHIBITING AT THE IDA CONVENTION:
IPD will be exhibiting at the Independent
Distributors Association meeting in Miami Florida October 25-28.
IPD Booth number will be 19 & 20. On display will be some
of the new products from IPD including 3406E and 3116 products.
For more information on the IDA Organization please visit their
web site at www.idaparts.org or phone the IDA directly at 972-241-1124.
NEW IPD PACKAGING BEGINNING TO SHIP IN SEPTEMBER:
Our new packaging design is starting to ship
this month. This packaging is intended to reflect our company’s
overall commitment to quality, be more appealing and offer
better shelf life. This will be phased in over the next few
months beginning with cylinder components and ultimately most
IPD products including IPD Gasket Sets.
IPD NEW PRODUCTS REVIEW:
3406E In-Frame Overhaul Kits in stock with the new IPD Piston
3406E Complete Overhaul
Out Of Frame IPD Style Gasket Sets: Part Number: 406461 or 406461NLS (no liner seals)
Please see www.ipdparts.com for more details